Find out who makes the medicine

The service name may leave the maker hidden

The US drug regulator is called the Food and Drug Administration, or FDA for short.

Preparing medicine around an individual patient's needs is called compounding.

According to the FDA, an online service's patients may receive compounded drugs without knowing who made them.

A compounder is the person or facility making a drug to order.

Ask for that name. Then ask who can answer questions about the product itself.

Look up the pharmacy as well as the clinician

In Florida's health licence search, choose Establishments, the search option for businesses such as pharmacies.

Use the actual pharmacy name. If the details do not match what the service gave you, leave the question open and ask for an explanation.

A made-to-order drug has no FDA approval

Before patients receive a compounded drug, it has not undergone FDA review for safety, quality, or benefit, as of September 2026.

Ask what explains the choice of a made-to-order drug in your case. A pharmacy licence does not answer that question.

Florida has rules for medicine sent from elsewhere

For routine prescription shipments into Florida, an out-of-state pharmacy needs Florida registration, as of September 2026.

Internet pharmacies have a separate Florida permit requirement under those September 2026 rules.

Ask the pharmacy: Do I need to check your Florida out-of-state registration or your Internet pharmacy permit? Please give me the number for the record that applies to this order.

Sterile compounding adds another check

Something described as sterile contains no living germs.

A site producing sterile medicines in batches is called an outsourcing facility.

As of September 2026, a Florida pharmacy generally needs a Special Sterile Compounding Permit as well as its main permit to make sterile medicines.

Under the September 2026 rules, a pharmacy or outsourcing facility in another state needs a Florida Nonresident Sterile Compounding Permit to send sterile made-to-order medicines into Florida.

Ask for the sterile compounding permit name and number. Match it to the maker's name and location, as well as checking the main pharmacy record.